Question 1

Can I email pictures from my phone to make a card?

Accepted Answer

Any electronic submission of a photo may be used.  We ask that you submit up to three possible photos because sometimes the quality of the photo diminishes with transmission.  "Screenshots" usually do not print clearly.
***We will not use a photo that is copyrighted without written consent from the photographer (which you must provide with request)

Question 2

When will I receive my N. Crowd confirmation email?

Accepted Answer

The initial email confirming your membership in the N. Crowd should be expected within 24 hours after adding your email. 
 
The N. Crowd blog posts every other Wednesday and promotions are good through the weekend.

Question 3

How long does it take to complete a scrapbook?

Accepted Answer

Once the materials have been received and the intake is completed, scrapbooks are *finalized in 30 days.
 
*There is no opportunity to add additional mementos or photos AFTER the intake.

Question 4

Can I place an additional order from an old order?

Accepted Answer

We will retain your original design for 1 year for the ease of reprinting an additional order.  No changes can be made to a reorder.

Question 5

Will you waive the shipping cost if I am able to pickup my order from the store?

Accepted Answer

When determined at the ordering phase, your shipping cost can be waived for in-store pick-up.

Question 6

Can I cancel my order after I've submitted my payment?

Accepted Answer

Up to 24 hours after payment has been rendered, you may cancel your order with no penalty.  It is your responsibility to email the cancellation and receive confirmation.  Refunds will issue in 3-4 business days (at the latest).

Question 7

How many participants do I need to book a Vision Board party?

Accepted Answer

Minimally five participants and up to eight (on-site).

Question 8

How many pages are included in a (total) scrapbook?

Accepted Answer

Standard scrapbooks (12x12 size) are 10 pages; scrapbooking is front to back so a total of 20 completed pages are included.

FAQ

Frequently asked questions